HubSpot Service Hub

Give the best experience to your users

Bring all user tickets, conversations, and history into a single support platform to resolve issues faster & build lasting relationships. Nextvant understands your customer’s lifecycle & your team’s habits to integrate HubSpot Service Hub seamlessly into your everyday workflows.

Why choose HubSpot Service Hub?

HubSpot Service Hub is a powerful customer service and support platform designed to help businesses manage customer conversations, resolve tickets efficiently, and deliver consistent support experiences across channels. From shared inboxes and ticketing to automation, SLAs, knowledge base, and customer feedback, Service Hub gives support teams a complete view of the customer and the tools to act quickly and confidently.

Support

Centralise all customer queries in one place so your support team never misses a request.

Convert

Track, prioritise, and resolve tickets faster with structured ticket pipelines, SLAs, and automations.

Nurture

Engage seamlessly across channels using live chat, email, etc. while maintaining brand consistency.

Measure

Continuously improve user experience with real-time dashboards and customer feedback tools.

Seamless Integrations

HubSpot Service Hub integrates effortlessly with the tools your support and operations teams already use. Connect with platforms like Slack, Gmail, Outlook, Jira, Zendesk, Intercom, WhatsApp, Stripe, and over 1600+ apps via the HubSpot marketplace.

Impact of NextVant + Service Hub

Companies that work with Nextvant to replace fragmented support tools with Service Hub as their single customer service platform see measurable improvements in efficiency and customer satisfaction.

0 %

increase in ticket close rate after 6 months with Service Hub

0 %

of service leaders say HubSpot increased their customer lifetime value

0 %

less time closing tickets with HubSpot’s Breeze Customer Agent

Get a free audit of your current customer support setup & see how Service Hub can improve response times and customer satisfaction.

How NextVant implements HubSpot Service Hub for you?

Poor Service Hub implementations results in slow responses, broken SLAs, low adoption, and frustrated customers. Nextvant ensures Service Hub is aligned to your real support workflows and scales as your customer base grows.

Support & CX Audit On our first call we do a detailed audit of your existing support setup to understand how customer requests are coming in, how tickets are handled, and where delays or gaps exist. This includes analysing support channels, ticket volume, resolution patterns, SLAs, and team workflows. Ticketing & Channel Setup Based on the audit, we configure HubSpot Service Hub to match how your support team actually works. We help you in setting up ticket pipelines, shared inboxes, and escalation logic so every request is tracked and resolved efficiently. Automation & Enablement We implement workflow automations, live chat, chatbots & self-service to reduce manual effort and improve response times. Knowledge transfer & hands-on training is done to ensure your team is confident using the system. Reporting & Integrations We set up reporting & dashboards to ensure Service Hub becomes a reliable system for tracking, improving, and scaling your customer support operations.

“They were an excellent partner to our team when we were expanding to new markets in North America and Europe.”

Akash Bhat

Director of Marketing, Moxo

Explore our other HubSpot Services

HubSpot Marketing Hub

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HubSpot Sales Hub

Close more deals with a CRM your sales team actually uses

HubSpot Content Hub

Craft on-brand digital assets across channels.

Ready to deliver exceptional customer support at scale?

What we’ll cover on the call:

A quick review of your current Marketing setup
Gaps that are limiting sales & ROI
Where leads or follow-ups may be slipping today
Opportunities to simplify your workflows and reporting
What your setup would look like on HubSpot